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Landlord gas safety guidance
CP12 Landlord Gas Safety Torquay
Landlords with gas appliances in rental properties need annual gas safety checks. This guide explains CP12 certificates, what is checked and how Bay Plumbing & Heating supports landlords and letting agents across Torquay and Torbay.
- Annual CP12 checks
- Gas Safe registered engineers
- Boiler and appliance checks
- Landlord and letting agent support
- Local Torquay coverage
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Trusted local heating specialistsGas Safe registered, highly reviewed and accredited across Torbay.
What Is a CP12?
A CP12 is the record produced after a landlord gas safety check. It confirms that gas appliances and flues checked at the rental property have been inspected by a Gas Safe registered engineer.
What Is Checked?
Checks can include appliance operation, flue performance, ventilation, safety devices, operating pressure and visible signs of unsafe operation. A gas safety check is not the same as a full boiler service, although both can often be arranged together.
Landlord Timing and Records
Landlord gas safety checks are required every 12 months for rental properties with gas appliances. Keeping clear records and arranging reminders helps avoid last-minute certificate problems.
Certificates, Tenants and Records
Landlords should keep gas safety records organised and make sure tenants receive the required documentation. Annual reminders can help prevent certificates expiring unexpectedly, especially when managing more than one property.
Why Servicing Is Still Worth Considering
A CP12 confirms gas safety checks at the time of inspection, but it is not a full boiler service. Many landlords arrange annual servicing at the same visit to support reliability and reduce avoidable tenant disruption.
Landlord Gas Safety Review Signals
Customer feedback is useful because it shows how the work feels in real homes, not just how the service is described on the website. Reviews for Bay Plumbing & Heating regularly mention clear explanations, tidy work and reliable communication.
Local trust
Reviews across Google, Which? Trusted Traders and Checkatrade support the boiler-first local reputation.
Next step confidence
Customers often value knowing whether a service, repair or replacement is the sensible route.
Customer feedback
Hand-picked Reviews From Local Customers
Real quotes from Checkatrade, Trustpilot, Which? Trusted Traders and MyBuilder — plus Google for live scores — published here as lightweight, crawlable HTML (not embedded widgets).
Trustpilot
MyBuilder
Thorough safety checksGas meter testingCompliance-focused workClear documentation
Verified excerptProbably the most thorough service our boiler has had since installation. The attention to detail regarding safety was really appreciated.
Boiler servicing
Postcode area EX8 · Torbay areaTrustpilotVerified excerpt
5★They did an important test on the gas meter which other companies hadn't.
Gas system checks
TrustpilotVerified excerpt
5★Very thorough and discussed his findings as he went along. Offered help and advice. Very personable and professional.
Boiler diagnostics
FAQs
Questions Customers Ask
How often do landlords need a CP12?
Landlords need a gas safety check every 12 months for rental properties with gas appliances. The certificate should be kept as part of the landlord's records and supplied to tenants as required.
Is a CP12 the same as a boiler service?
No. A CP12 is a gas safety record, while a boiler service is a more detailed appliance service. Many landlords arrange both together because servicing supports reliability as well as safety.
Can you work with letting agents?
Yes. Gas safety checks can be arranged for landlords and letting agents across Torquay, Paignton, Brixham, Newton Abbot and nearby Torbay areas.
What is included in a CP12 check?
A CP12 records checks on gas appliances and flues at the rental property. The engineer checks safety-related operation, ventilation, flue performance and visible concerns, then records the outcome.
Can a failed CP12 be repaired straight away?
That depends on the fault, parts and safety issue found. Some problems can be resolved quickly, while others need parts or follow-up repair work. Unsafe appliances must be handled correctly and not used until made safe.
Ready to book?
Need a CP12 in Torquay?
Book a landlord gas safety check with a local Gas Safe registered engineer.