Recent local work

Boiler Service in Newton Abbot with Condensate Leak Found

Bay Plumbing & Heating attended a property in Newton Abbot to carry out a boiler service for a new customer. The boiler was located in the attic, and during the service we noticed water coming from the bottom of the appliance.

Location
Newton Abbot
Service
Boiler Servicing
Boiler service and fault finding in Newton Abbot
Boiler service and fault finding in Newton Abbot
Trusted local heating specialistsGas Safe registered, highly reviewed and accredited across Torbay.

What this shows

Practical Boiler and Heating Work, Locally Delivered

Bay Plumbing & Heating attended a property in Newton Abbot to carry out a boiler service for a new customer. The boiler was located in the attic, and during the service we noticed water coming from the bottom of the appliance.

A proper boiler service is not just a quick visual check. While servicing this boiler, water was seen coming from the bottom of the appliance, so further checks were carried out.

The issue was traced to the rubber grommet connected to the condensate sump. It appeared to have been warped during previous work, which meant the boiler was leaking whenever the condensate emptied. Finding this condensate leak during the service meant the issue could be identified before it caused further problems for the customer.

Regular boiler servicing helps keep appliances running safely and reliably, but it can also help spot faults that may otherwise go unnoticed. This job is a good example of why annual boiler servicing is important, especially when a boiler is tucked away in an attic or less visible location. Small leaks and early signs of wear can be easy to miss until they become a bigger problem.

If your boiler is due a service in Newton Abbot, Torquay, Paignton, Brixham or the surrounding area, Bay Plumbing & Heating can help. You can book your boiler service online or speak to a heating engineer in Newton Abbot about boiler repair if you have a similar concern.

Customer feedback

Hand-picked Reviews From Local Customers

Genuine customer feedback from boiler servicing, repairs, installations and gas safety work across Torbay.

Torbay & South DevonTidy workmanshipClear explanationsBoiler-first expertise
Verified excerpt
10/10

Sean completed a boiler service for me. Extremely efficient and really thorough. Also very polite. Probably the most thorough service boiler has had since installation. The attention to detail regarding safety was really appreciated…

Boiler servicing

  • Boiler Service
  • Safety
  • Thoroughness
Postcode area EX8 · Torbay area
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5★

I have used Bay Plumbing and Heating since moving to the area four years ago. I have found Sean to be polite, friendly and explains things well. Communication with the company is aways good whether via phone or internet. I would thoroughly recommend.

Heating / plumbing

  • Trust
  • Long-Term Customer
  • Communication
  • Clear Explanation
  • Recommendation
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5★

Sean from Bay Plumbing and Heating installed our new boiler and now services it annually.

Boiler installation

  • Installation
  • Long-Term Relationship
  • Annual Servicing
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5★

Sean was absolutely outstanding. Extremely efficient, great comms from his bespoke IT system. We knew to the minute when he’d arrive and when he did he talked us through what he was doing and why and what would be needed in the future with …

Boiler service

  • Boiler Service
  • Communication
  • Arrival Updates
  • Clear Advice
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5★

Sean at Bay Heating has been doing my gas safety certificates at tenants' homes for a few years now.

Landlord gas safety certificate

  • CP12
  • Landlord
  • Repeat Business

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